Having worked for local communities and client organizations at every stage in the ICT capacity development process, Sa'hetxw understands there is a specific, logical progression in building ICT infrastructure, applications, and user skills capacities in every community or organization. This progression can be described as an ICT capacity development "value chain." Value to the community or organization is added with every piece of ICT capacity development that is completed.
The value chain process begins with the engagement work necessary to secure the support of community members or project stakeholders for the expansion and fuller exploitation of ICT infrastructure and services within the community or organization. Once community support is solidified, planning for and installing required ICT equipment and network connectivity are next to be completed. Following which specialty software applications can be installed.
As the final and perhaps most important link in the ICT capacity development value chain, community members gain the computer-user skills, and in some instances the technical skills, they will need to take fullest advantage of the personal, professional, and community development opportunities available over the Internet and through online and offline computer software applications.
The Sa'hetxw team is highly skilled and experienced at delivering superior results at each stage in the ICT capacity development process.
Our services include:
Community engagements
Presentations to community members on the benefits available through expanding and enhancing information and communications technologies in the community
Working with Chief and Council on ICT capacity building strategies and project implementation
Working with community champions on planning, organizing, and implementing community ICT initiatives
Program and project presentations to community members or community leaders on behalf of government and corporate clients
Technology planning
Site mapping for community network installations
Community profiling and ICT asset surveys
Band administration ICT assessments and ICT project planning
Community technology administration and security protocols
ICT user skills training program planning
Technology planning for local and regional businesses
Networking
Community wired and wireless network design and installation
Facility wired and wireless network design and installation
Advising on technical specifications for network hardware, software, and peripheral devices
Network server and network applications installation and configuration
Network administration and security protocols
Network administration and applications training
Applications
Sourcing, installing, and configuring enterprise management, network management, Internet service management, community data collection and archiving, GIS and resource management, medical diagnostic, video conferencing, and other software applications
Remote and onsite application maintenance and upgrades
Software license administration systems and protocols
Training
Community administration and community services applications training
GIS and other community data and enterprise-level applications training
Tier-one technical training for community technicians and student technicians
Network administration and applications training
Computer skills training in classroom and workshop settings
Sa'hetxw's ICT user-skills training curriculum includes:
Basic computing literacy
Living online
Office applications
Web design
Digital photography
Computer-assisted graphics
Wireless technology fundamentals
Intermediate wireless networking
